Auto Works Collision Center

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All metal work done and initial tests done

It is at this point in the repair that we begin to check systems for proper functioning and perform quality control of the repair work. An example of a systems check would be the resetting of your safety systems, involving your passive restraint or air bag system.

Customer Update

Once again with you permission we will be contacting you to update you on the progress of your vehicle’s repair. Should anything have effected the completion date we originally gave you, we will let you know now and tell you why.

Vehicle prepped, primed and blocked

Our technicians will begin the refinish process by applying a primer. A surface filler is sprayed on to ensure a quality, uniform and smooth surface. Block sanding is the method of further preparing the surface of your vehicle for paint.

Vehicle is masked, taped and placed in paint booth

To ensure that the highest quality standards are met, we carefully mask your vehicle to protect it from overspray during the refinish process. Only the area that needs to be refinished is left uncovered. We then place your vehicle in a controlled atmosphere called a paint booth, where paint material is applied.

Vehicle is chemically cleaned and tacked

This process removes all outside contaminates that may have been deposited on your vehicle during the repair process. Tacking the vehicle then removes any dust particles that may remain.

Vehicle undergoes multi-step refinishing process

Most of today’s vehicles are coated with what is known as a basecoat/clearcoat refinish system. Sometimes a single-stage system is used. In any event, all systems involve several application steps to ensure a quality finish. We will only use refinish products that meet or exceed the original manufacture’s specifications and are backed by a lifetime paint performance guarantee.

Reassembly, wheel alignment, air conditioning, detailing, final inspection, and test drive

Once your vehicle has gone through the refinish process we then reattach the outer parts such as mirrors, moldings, and other hardware. Should your repair require a wheel alignment or service such as air conditioning repair, we will perform them at this time. Your car will undergo a thorough cleaning, test drive and quality inspection prior to being returned to you.

Confirmed delivery date given

We will contact you and make arrangements to get you back in your vehicle at your earliest and most convenient time.

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